Diag engineer position responsible for developing diagnostics package at the system and board level for current and next generation Crossbeam products. This engineer would provide systems design to define diagnostic requirements to fulfill both engineering and production objectives. The individual will work with the Crossbeam product development community to determine requirements, execute functional documentation, coding, integration test, and training/transfer of diagnostics package to operations for production test.

The preferred candidate will have experience defining diagnostics with hardware designers, implementing system exercisers, and providing progress reports.

Desired experience and skills include:

• Task reporting including scheduling
• Good oral & written communication
• Intel Architecture
• Linux O/S environments
• C/C++ & scripting
• Microcode/assembler level programming
• Experienced with network processor technologies
• Network/telecom/datacom gear experience
• Ethernet – Phy/Mac layer technologies

Crossbeam develops high performance security application equipment for major enterprise and carrier networks. The products employ state-of-the-art data-com and computer technologies that are both custom and standard product operating in the 100’s of gigabit range. The individual will develop excellent exposure to high performance security equipment and play a contributing role within a privately held high growth company selling product to the security market and additional market applications with excellent growth.

The position will report to the director of hardware development and work cross-functional within the engineering and manufacturing operations departments.

Education Required:
BSEE/CS or equivalent, MSEE/CE/CS a plus

Experience Required:
5 – 10 years Hardware Diags Development

Interested candidates should send resume to jobs@crossbeam.com

Lead position responsible for developing diagnostics package at the system and board level for current and next generation Crossbeam products. This engineer would provide architectural vision to define diagnostic requirements to fulfill both engineering and production objectives. The individual will lead and work with the Crossbeam product development community to determine requirements, set direction, execute functional documentation, coding, integration test, and training/transfer of diagnostics package to operations for production test.

The preferred candidate will have prior experience defining system diagnostics architecture including system exercisers, leading small teams, and project reporting. The individual will be expected to have a vision, lead, and hands-on.

Desired experience and skills include:

• Leadership of small diagnostics team
• Project-task management including scheduling and project reporting
• Good oral & written communication
• Intel Architecture
• Linux O/S environments
• C/C++ & scripting
• Microcode/assembler level programming
• Experienced with network processor technologies
• Network/telecom/datacom gear experience
• Ethernet – Phy/Mac layer technologies

Interested candidates should send cover letter and resume to jobs@crossbeam.com

Crossbeam seeks a Hardware Design Engineer to participate in next generation product design. The individual will execute circuit and logic design within a small high growth company. The individual must be team oriented, self motivated and organized, to operate cross-functionally within engineering and manufacturing. A key attribute will be commitment to designing in quality and executing in-depth DVT to insure product quality.

As a member of the hardware engineering team, this hardware engineer will contribute to next gen product specification and development. Technologies include network processing, Intel Architecture, IPMI chassis management, storage, security and other data/network app’s.

Desired experience and skills include:

• Individual task management
• Good oral & written communication
• Electrical/Electronic circuit theory, signal integrity, emissions
• Logic design, Verilog HDL, CPLD/FPGA technologies
• PCB design, mechanical and thermal systems
• Board level circuit DVT
• Network/telecom/datacom gear experience
• Phy/Mac layer technologies including Ethernet 1G/10G/40G
• Experience working with diagnostics packages
• PCB power subsystems a plus
• Experienced with network processor technologies a plus
• scripting, general s/w knowledge is a plus

Crossbeam develops high performance security application equipment for major enterprise and carrier networks. The products employ state-of-the-art data-com and computer technologies that are both custom and standard product operating in the 100’s of gigabit range. The individual will develop excellent exposure to high performance security equipment and play a contributing role within a privately held high growth company selling product to the security market and additional market applications with excellent growth.

This position will report to the director of hardware development.

Education Required: BSEE or equivalent, MSEE/CE/CS a plus

Experience Required: 1 – 10 yrs max hardware design/development

Interested candidates should send resume to jobs@crossbeam.com

We have a position open for a top, self-motivated embedded software developer. The ideal candidate will have a strong background in TCP/IP –flow processing as well as prior experience developing for multi-core, multi-threaded environment.

Detailed Job Description:

The candidate will develop software for our security products. That will include any of the following responsibilities:

• Develop and enhance embedded applications
• Implement simulation software
• Perform complex subsystem level unit tests
• Write portions of design and functional specifications

Requirements & Skills:

• C/C++, Linux kernel and Linux user-space development
• Packet and flow processing application development
• L2 and L3 Networking knowledge
• Real-time event management; parallel processing; multi-core computer architectures
• Prior experience developing for integrated multi-core SoC
• Prior experience with new Intel chipsets architecture is a plus.
• Excellent problem solving and troubleshooting skills
• Ability to write clear and articulate functional and design specifications
• GNU, CVS, BugZilla, GDB
• Microsoft Office utilities; Word, Visio

Prior Experience:

• Minimum of 5 years of C/C++ development.
• Minimum of 8 years of system embedded development and other related disciplines.

Education Requirements:

• BS/BA in Computer Science or equivalent

Interested candidates should send cover letter and resume to jobs@crossbeam.com

We have a position open for a top, self-motivated embedded software developer. The ideal candidate will have a strong background in system health monitoring, alarm and fault management, performance monitoring and statistics, reporting, high availability, upgrades/install, and Linux kernel development.

Requirements & Skills:
The successful candidate must demonstrate experience in the following areas:

• Real-time event management; fault/alarm management; parallel processing; multi-core computer architectures
• Experience with network or device element management systems
• Expertise in developing C/C++ code
• Knowledge of SNMP
• Development or operational experience on Linux
• L2 and L3 Networking knowledge; understanding of TCP/IP
• Knowledge of Firewall and IPS security applications is a plus
• Experience with virtualization and virtual machine management a plus
• Excellent problem solving and troubleshooting skills
• Experience with Red Hat Enterprise Linux or other RPM-based Linux distribution a plus
• Strong troubleshooting and debugging skills
• Ability to write clear and articulate functional and design specifications

Education Required:
BS/BA in Computer Sciences or equivalent

Experience Required:
Minimum of 2 years of embedded software development in the areas described above

Interested candidates should send cover letter and resume to jobs@crossbeam.com

The candidate will develop software for our security products. That will include any of the following responsibilities:

• Develop and enhance embedded applications
• Implement simulation software
• Perform complex subsystem level unit tests
• Write portions of design and functional specifications

Requirements & Skills:

• C, Linux kernel and Linux user-space development
• L2 and L3 Networking knowledge
• Large scale multi-processor embedded application design
• Prior experience configuring Broadcom Ethernet switches
• Familiarity with Broadcom SDK is required
• Excellent problem solving and troubleshooting skills
• Ability to write clear and articulate functional and design specifications
• GNU, CVS, BugZilla, GDB
• Microsoft Office utilities; Word, Visio

Prior Experience:

• Minimum of 5 years of C/C++ development.
• Minimum of 8 years of system embedded development and other related disciplines.

Education Required:

• Minimum of BS in CS or equivalent

Interested candidates should send cover letter and resume to jobs@crossbeam.com

The Management/Usability Team is seeking a Senior or Principal Engineer with 5+ years of experience to work on our new suite of integrated management tools aimed at providing unprecedented product usability. The position requires a strong, self-motivated engineer to design and develop web-based applications that provide significant industry differentiation. Candidate must have a solid background in web technologies, building robust, scalable server solutions and a good working knowledge of designing for optimal usability. Candidate must have prior experience building applications involving networking technologies used within enterprise and carrier networks. The ideal candidate will have experience helping an offshore team complement the work of a local team.

Essential Functions:

• Develop web application code leveraging current technologies including Google Web Toolkit (GWT), Spring, Hibernate, Tomcat, JavaScript, HTML, CSS, and XML.
• Build and design software following standard design patterns and using data-driven techniques.
• Design and develop interfaces into existing infrastructures in order to get and set data.
• Communicate progress and escalate issues to management in a timely manner.
• Debug and fix existing defects in code written by others.
• Help lead an offshore team.

Requirements:

• Strong object oriented programming skills in Java
• Experience in web-based technologies: Tomcat, HTML, CSS, JavaScript, AJAX, etc
• Understanding of networking concepts: TCP/IP, HTTP(S), SNMP, web services, etc
• Knowledge of database technology: SQL, JDBC, Hibernate
• Experience with XML, XSD, and JAXB
• Familiarity with the Spring application framework, distributed application development, and network management highly desirable
• Familiarity with standard design patterns is a plus
• Experience with Scrum, Kanban, and Lean management principles is a plus
• Development experience working in Linux and Windows environments
• Experience with standard development tools: Eclipse, Ant, FindBugs, Jenkins, JUnit, etc.
• Strong analytical skills and effective problem solving abilities
• Excellent team player
• Strong written and verbal communication skills
• Self motivated, can-do attitude
• Ability to manage multiple priorities and tasks in a dynamic work environment
• Prior eperience working with an offshore team is a big plus

Education Required:
BS/BA in Computer Science or equivalent

Experience Required:
Minimum of 5 years of embedded software development in the areas described above

Interested candidates should send cover letter and resume to jobs@crossbeam.com

The Crossbeam Applications Development team has a position open for a skilled, self-motivated ISV Applications Software Engineer. Application engineers are technical leaders of ISV application integration efforts. These efforts include kernel configuration, software package development, system engineering, debugging and performance tuning.

The ideal candidate will have a strong background in Linux and networking applications such as firewalls, IPS, and content gateways. Strong Python and BASH programming skills are required. Linux kernel development and C/C++ experience is needed, but does not require expert skills. The successful candidate must be familiar with software build procedures, makefile structures and tools as well as CVS and Git source control tools.

To excel in this position excellent inter-personal skills are required to create strong relationships with ISV partners and other groups within Crossbeam.

Requirements & Skills:

• Technical

• Python, C/C++, scripting
• Linux 2.4 thru 2.6 kernel and beyond
• RedHat EL3/EL4/EL5/EL6 distributions
• GNU, CVS, Subversion, Git, Bugzilla, GDB, KDB
• POSIX, Sockets, threads
• Linux system administration
• L2, L3, L4 Networking knowledge; 802.x, TCP/IP, ARP, VRRP, HTTP, SMTP, SSH, SSL, ICAP, WCCP, etc.
• Familiarity with Linux networking stack and network drivers
• Experience configuring or operating network security applications such as Firewall, IPS, or web / content gateways.
• Strong debugging skills

• General

• Microsoft Office utilities; Word, Visio, Powerpoint, Excel
• Good verbal and written communications skills
• Ability to write clear and articulate functional and design specifications
• Good knowledge of networking concepts and configurations
• Excellent team player. Ability to interact with cross-functional teams.
• Ability to manage multiple priorities and tasks in a dynamic work environment
• Experience working with external partnerships a plus

Prior Experience:

• Linux software development
• Enterprise or Carrier class networking
• API development
• Makefile/build procedures
• Experience with firewall, IPS, or other security applications a plus

Education Requirements:

• BS/BA in Computer Science or equivalent

Interested candidates should send cover letter and resume to jobs@crossbeam.com

We are looking for an experienced software developer to be part of our platform engineering team. The successful candidate will design and develop software for our network security products as part large Crossbeam OS virtualization project. The position will involve significant work in the following areas: Linux network stack configuration and management, component and process availability monitoring, performance monitoring and statistics reporting. The position will include the following responsibilities:

• Design new and re-structure existing Linux user-space and kernel modules and functions
• Develop very high quality software specifications
• Develop medium/high complexity modules of code

Requirements & Skills:

The successful candidate must demonstrate experience in the following areas:

• Linux user space and kernel development
• Expertise in developing embedded C/C++ code
• Real-time event management; parallel processing; multi-core computer architectures
• Knowledge of POSIX, Socket APIs, multi-threaded software
• General knowledge of virtualization techniques and Linux technologies: XEN and KVM
• L2 and L3 Networking knowledge; understanding of TCP/IP
• L3 Routing, tunneling and IPv6 knowledge is a plus.
• Experience with network device drivers in Linux or BSD
• Knowledge of Firewall and IPS security applications is a plus
• Experience with Free BSD user space environment is a plus
• Experience with Red Hat Enterprise Linux or other RPM-based Linux distribution a plus
• Excellent problem solving and troubleshooting skills
• Ability to write clear and articulate functional and design specifications
• Prior experience with Intel Xeon or multi-core MIPs processors is a plus.
• GNU, CVS, BugZilla, GDB

Education Required:

• BS/BA in Computer Science or equivalent

Interested candidates should send cover letter and resume to jobs@crossbeam.com

Crossbeam Systems is seeking a highly motivated experienced software release engineer with strong software development skills including specification writing. Prospective candidates will join an existing team responsible for controlled generation of all Crossbeam software. An ideal candidate is one who has created a scalable Linux software build environment from the ground up.

Suitable candidates will have a solid understanding of Linux administration skills and 5+ yrs experience operating in a controlled software release environment, with specific knowledge of RedHat Linux build and packaging concepts.

Candidates must be willing to work flexible hours during critical phases of release cycles performed on a rotating schedule.

Requirements:

• 5+ yrs developing and maintaining master software release environments/processes.
• Proficient in Linux administration
• Hold BSCE / MSCE degree
• Proficient in use and administration of GNU Make, CVS/SVN/GIT, Bugzilla tools
• Proficient in bash/sh, perl, java/javascript, python
• Strong knowledge of RedHat RPM tools and .spec files
• Experience integrating OpenSource tools/software
• Excellent communicator able to work cross functional teams including; development, manufacturing, system test, IT and program management

Additions:

• Strong knowledge of chroot jailed build models
• C/C++, SQL/mySQL, .Net
• HTML editing and Web Site management
• MSFT Office
• Jenkins/Hudson, Jira, Coverity, GitHub

Interested candidates should send cover letter and resume to jobs@crossbeam.com.

We have a position open for a strong, self-motivated R&D Performance Test Engineer to develop Crossbeam’s Security platforms. Candidate must have a strong background in testing, networking and security skills. Experience with networking protocols and security applications are required.

Essential Functions:

• Design, develop and execute performance tests based on industry standard techniques
• The candidate will review product requirements and design/functional specifications to scope testing requirements, work with QA and development groups to develop test plans and strategies, provide feedback information and design new test cases.
• The job requires creating automated tests scripts to reduce testing time.
• Execute tests, review and report results, work with development groups to identify and resolve problems.
• Perform load and capacity testing on systems to evaluate and characterize system behavior on 3^rd party network performance tools (such as Spirent Avalanche/Reflector, IXIA, etc.).
• Exercises independent judgment to determine the methods and procedures for new assignments.
• Communicate progress and escalate issues to management in a timely manner.

Requirements:

• Working knowledge of security applications such as Firewall, IPS, Content Filtering.
• Good knowledge of test methodologies like black-white box, integration, system testing.
• Proficiency in scripting such as: TCL – Expect, Perl, or Shell scripting.
• Experience working in a Linux environment.
• Good knowledge of networking concepts and configurations.
• Excellent team player. Ability to interact with cross-functional teams.
• Good verbal and written communication skills.
• Ability to manage multiple priorities and tasks in a dynamic work environment.

Highly Desirable Skills:

• Past experience with “best-of-breed” security applications such as CheckPoint VPN-1/Firewall-1, IBM-ISS Provential IPS/IDS.
• Experience in testing protocols, operating systems, security applications.
• Experience in Network and/or Security Administration will be an advantage.
• Experience with GUI automation tools such as Borland Silk.

Education:

• BS or MS in computer science, computer engineering, or a related field.

Experience Required:

• 3-7 years relevant experience.

Interested candidates should send cover letter and resume to jobs@crossbeam.com.

Position open for a strong self-motivated senior level SQA engineer to perform Crossbeam’s security platform testing. Candidate must have a strong background in testing multi-bladed platforms, including stress & scaling testing, networking, Linux and network security skills.

Essential functions:

• The candidate will review product requirements & design/functional specifications to scope testing requirements, work with QA and Development groups to develop test plans and strategies, provide feedback information and design new test cases.
• The job requires creating automated test scripts to reduce testing time.
• Execute tests, review and report results, work with Development groups to identify and resolve problems.
• Perform EMS/Management testing on systems to evaluate and characterize system behavior
• Exercises independent judgment to determine the methods & procedures for new assignments
• Communicate progress and escalate issues to management in a timely manner

Requirements:

• Good knowledge of test methodologies like black-white box, integration, system testing
• Experience working in a Linux environment
• Good knowledge of TCP/IP, networking concepts and configurations
• Excellent team player. Ability to interact with cross-functional teams.
• Good verbal and written communications skills
• Ability to manage multiple priorities and tasks in a dynamic work environment

Highly Desirable skills:

• Experience in testing networking protocols, operating systems, security applications
• Experience with network traffic generators (Spirent/Ixia/Breakingpoint)
• Experience in Network and/or Security Administration will be an advantage
• Experience with scripting languages such as: TCL – Expect, Perl, or Shell scripting

Education

• BS or MS in computer science, computer engineering, or a related field.

Interested candidates should send cover letter and resume to jobs@crossbeam.com

Position open for a strong self-motivated R&D Automation Development/Test engineer to assist in the ongoing development of the Crossbeam test automation infrastructure. Candidate must have a strong grounding in programming/scripting, networking and Linux, and be willing to learn new technologies.

Essential functions:

• Design, develop and execute automated test scripts.
• Assist in the continuing development of the automation infrastructure.
• Monitor the daily smoke tests, troubleshoot issues found and raise necessary bug reports.
• Support other groups use of automation

Requirements:

• Working knowledge of networking protocols
• Good programming/scripting skills.
• Good knowledge of test methodologies like black-white box, integration, system testing
• Experience working in a Linux environment
• Good knowledge of networking concepts and configurations
• Excellent team player. Ability to interact with cross-functional teams.
• Good verbal and written communications skills
• Ability to manage multiple priorities and tasks in a dynamic work environment

Highly Desirable skills:

• Experience with TCL, Python, PHP and MYSQL
• Experience in testing protocols, operating systems, security applications
• Experience in Network and/or Security Administration will be an advantage
• Experience with GUI automation tools such as Borland Silk

Education

• BS or MS in computer science, computer engineering, or a related field.

Interested candidates should send cover letter and resume to jobs@crossbeam.com

Candidate Profile:

• Security (antivirus,intrusion detection, web content filtering or firewall, intrusion prevention) and Networking background
• Ability to work with partners/channels (50+ Reseller relationships established)
• Aggressive, Hunter mentality
• Track record of quota achievement
• Stable work history
• Work ethic, drive, intensity

Crossbeam partners:

• Certified ISVs: Check Point, Imperva and Sourcefire
• Resellers: Fishnet, Advent, Accuvent

Interested candidates should send cover letter and resume to jobs@crossbeam.com.

The Systems Engineer (SE) is responsible for supporting their assigned Account Manager and Regional Channel Manager with all technical elements of the sales process while selling Crossbeam solutions to potential customers and resellers. The Systems Engineers primary charter is to obtain solution closure within the sales cycle from the technical buyer, and to maintain account satisfaction with Crossbeam products.

Responsibilities:

• Partner with Account Executives in a pre-sales capacity presenting Crossbeam products and services while developing designs and solutions aligned to the customer’s business requirements and IT priorities
• Configuring Crossbeam products for evaluation and proof of concepts, as well as responding to all RFP/RFI requests and managing the on-site customer demonstration to obtain solution closure
• Establish trusted advisory partnerships with key customers to define technology direction and adaptation of emerging technologies; perform effective technical opportunity analysis of accounts to know who the key solution decision makers are and maintain effective relationships with those key individuals
• Participate as a Subject Matter Expert (SME) within the regional team providing engineering guidance in their area of specialization
• Perform detailed high quality presentations to technical and executive audiences
• Assist with technical trainings and updates to Channel Partners as needed
• Enhance product and industry knowledge by participating in educational opportunities; maintain thorough Crossbeam product knowledge through new releases and product upgrades
• Effectively balance independent projects while working collaboratively in a team environment and leading growth initiatives
• Remain confident, energetic, and decisive asserting their duties as a System Engineer
• Maintain knowledge of competitive products
• Passion for customer service and success

Requirements:

The selected candidate must have a minimum 5 years of professional industry experience developing and designing large IP-based networks for enterprise Fortune 500 customers. The Engineer is required to have deep and extensive experience in the key technologies related to TCP/IP data protocols and IP routing and switching technologies and must be prepared to review this during the interview screening process. Knowledge and experience with network security products is strongly desired. Pre-sales experience is required. Qualifications also include:

• BS/BA in Electrical Engineering or Computer Science, or equivalent is required
• CCNP / CCIE or JNCIE Certification is preferred
• Strong written and verbal communications skills are required for this role and the candidate should provide examples of their work on request
• Advanced specialization skill in network security products, preferably Check Point Firewall & VSX, ISS Proventia or Sourcefire 3D system
• Other industry certification such as CISSP is desirable
• Ability to travel extensively throughout the assigned geographic region

Interested candidates should send resume to jobs@crossbeam.com.

The Account Development Rep will be responsible for Suspect Qualification and setting qualified meetings for the field sales teams. They will work with the field sales team to help drive “qualified” opportunities into the pipeline.

Principal Duties and Responsibilities:

• Drive “Qualified” Opportunities into the Pipeline – Utilize both marketing-driven and sales-driven suspect activity to drive qualified opportunities into the pipeline. This includes following up on all suspects that meet the criteria for the Account Development Group and focusing on converting them to qualified leads. This activity may include signing them up for a seminar or event; sending additional information; or closing for a meeting. Make sure that all follow up is documented and logged in the CRM system.
• Field Follow Up and Communication – Work with the field as a representative of the group. Also, when following up on leads, keep open communication with the field to insure timely and complete follow up with a lead. Make sure that all follow up in documented and logged in the CRM system.

Minimum Qualifications:

• 4 year BS/BA degree with a mixture of 4+ years of experience in sales, telesales, and/or telemarketing. Excellent organizational and communication skills. Must have the ability to establish rapport and build demand over the phone. Must be able to work with all levels of management both inside and outside Crossbeam.

Skill Requirements:

• Management Skills
  • Make Good Business Decisions
  • Assist in Recruiting High Quality People
  • Assist in Developing People
  • Help in Motivating the Team
  • Managing and Measuring Work
  • Communicate Effectively
  • Perform in a Professional Manner
  • Solve Problems

• Knowledge
  • Crossbeam Systems
  • Internal Processes
  • Telesales / Telemarketing Calling Practices
  • Industry Best Practices

• Personal Characteristics
  • Confident
  • Resourceful
  • Accountable
  • Good at Setting Priorities
  • Positive in Attitude
  • Honest
  • Hard Working

• Operational Skills
  • Suspect Qualification
  • CRM Usage
  • Account Penetration
  • Account Profiling
  • Work Effectively with other Departments

Interested candidates should send resume to jobs@crossbeam.com.

The Professional Services Consultant is responsible for delivering both pre-sales and post-sales activities as a part of a fast growing Global Services organization. The PS Consultant will work closely with the sales organization to develop and deliver professional services methodologies and offerings to ensure that Company’s solutions offerings are clearly mapped to the customer and prospect business needs.

Job Description:

• Work with Sales and SEs to engage Professional services in the sales process
• Assist Sales and PS Engagement Managers during pre-sales process in preparing and reviewing proposals, presentations and Statements of Work (SOW) for professional services engagements
• Prepare, develop and execute detailed project implementation plan based on mutually agreed SOW with customers to achieve highest customer satisfaction
• Perform day-to-day management of assigned project to ensure 100% success including customer satisfaction rating between 4-5.
• Provide technical leaderships on assigned consulting projects to ensure 100% success in planning, designing, testing and implementation of company security solutions
• Collaborate with sales, sales engineers, tech support, engineering and field consultants to develop best practices for successful delivery of assigned service engagements
• Work with local Sales management to ensure consistent application of corporate professional services strategy and standards
• Develop and enhance proper tools, policies and systems that provide for a scalable, consistent, efficient, effective and high quality delivery of PS services
• Submit time and expense reports based on defined processes and procedures

Qualifications:

• 7+ years hands-on networking and/or network security architecture and implementation experience
• 5+ years technical leadership in a consulting and professional services organizations
• Led network security design, implementation, and configuration projects
• Firewall experience and certification on Check Point, Cisco PIX/ASA and others
• Solid understanding of routing protocols, switching, QoS, WAN, wireless & VLAN technologies with ability to design and configure complex networks
• Solid understanding of IDS, IPS, Content Filtering, Email Security, Penetration Testing, VPN technologies and Security Compliance
• Security experience and/or certifications from Cisco, Websense, IronPort, Crossbeam, Check Point, ISS, RSA, F5, Blue Coat or Qualys
• Industries certification such as CISSP, A+, SANS, GIAC a plus
• VMware experience a plus
• Excellent verbal and written communications skills required
• Very strong customer-facing communication and presentation skills
• Project management in IT security and telecom industry expertise a plus
• This role requires to travel extensively to customer locations to provide pre-sales and on-site consulting service delivery and management
• Bachelor’s degree in computer science, Engineering, or related discipline

Interested candidates should send resume to jobs@crossbeam.com.

Crossbeam Systems, Inc. offers a proven approach to deploying network security that meets the extreme performance, scalability and reliability demands of large enterprises, service providers and government agencies. Its adaptable software and hardware platform, the X-Series, provides an open architecture that integrates network processing with application processing to create a high-performance, fully virtualized security infrastructure.

As a member of the Crossbeam global support team, the Sr. Technical Support Specialist will provide direct support for operational networks and security applications, customer trials, as well as the deployment of the product in the field. This includes helping customers and other members of the support staff troubleshoot and analyze problems to ensure the customer success.

In this position, the Sr. Technical Support Specialist will set high standards for service quality, customer advocacy, and technical excellence. As a senior member of the Technical Support staff, this individual will be expected to gain a thorough understanding of Crossbeam products and network security solutions to support our global customer base.

Responsibilities include:

• Representing the customer and the sales organization to ensure serviceability and product quality issues are being tracked, prioritized, resolved, and incorporated into the product release cycle.
• Contributing to the development of standards for a problem tracking system and a technical support knowledge base.
• Assisting customers in the installation and deployment of the Crossbeam product in both trial and operational networks.
• Clearly identify, document and find solutions for customer issues and product problems.
• Escalating critical customer situations to the appropriate level of management and engineering expertise.
• Communicating technical issues and solutions to the engineering, SQA, sales, and support teams as well as to the customer base.
• Some travel to customers sites is required

Experience/Requirements:

• Ability to debug and reproduce hardware, software, and network problems including network performance and interoperability issues.
• Experience with TCP/IP, UDP, DNS, NFS, SMTP, HTTP/HTTPS, and ARP.
• Experience with security applications such as Check Point Firewall, Check Point VSX, ISS, Sourcefire, Websense, and Trend is a big plus.
• Experience with firewall applications, VPNs, IPS/IDS, and other security solutions.
• Hands-on LAN/WAN troubleshooting experience using network protocol analyzers and traffic generators such as the sniffer or similar product.
• Working knowledge of Linux with the ability to configure, build, and maintain applications servers, and FTP servers, and web servers.
• Experience with routing protocols such as BGP, OSPF, and RIP.
• Experience using a CLI for device configurations as well as SNMP based network management system.
• Must possess strong communication, interpersonal and leadership skills and have demonstrated a history of high-level achievement in cross-functional organizations.

Education:

• BSEE/BSCS or equivalent technical industry experience.

Interested candidates should send resume to jobs@crossbeam.com

Crossbeam Systems, Inc. offers a proven approach to deploying network security that meets the extreme performance, scalability and reliability demands of large enterprises, service providers and government agencies. Its adaptable software and hardware platform, the X-Series, provides an open architecture that integrates network processing with application processing to create a high-performance, fully virtualized security infrastructure.

As a member of the Crossbeam global support team, the Sr. Technical Support Specialist will provide direct support for operational networks and security applications, customer trials, as well as the deployment of the product in the field. This includes helping customers and other members of the support staff troubleshoot and analyze problems to ensure the customer success.

In this position, the Sr. Technical Support Specialist will set high standards for service quality, customer advocacy, and technical excellence. As a senior member of the Technical Support staff, this individual will be expected to gain a thorough understanding of Crossbeam products and network security solutions to support our global customer base.

Responsibilities include:

• Representing the customer and the sales organization to ensure serviceability and product quality issues are being tracked, prioritized, resolved, and incorporated into the product release cycle.
• Contributing to the development of standards for a problem tracking system and a technical support knowledge base.
• Assisting customers in the installation and deployment of the Crossbeam product in both trial and operational networks.
• Clearly identify, document and find solutions for customer issues and product problems.
• Escalating critical customer situations to the appropriate level of management and engineering expertise.
• Communicating technical issues and solutions to the engineering, SQA, sales, and support teams as well as to the customer base.
• Some travel to customers sites is required

Experience/Requirements:

• Ability to debug and reproduce hardware, software, and network problems including network performance and interoperability issues.
• Experience with TCP/IP, UDP, DNS, NFS, SMTP, HTTP/HTTPS, and ARP.
• Experience with security applications such as Check Point Firewall, Check Point VSX, ISS, Sourcefire, Websense, and Trend is a big plus.
• Experience with firewall applications, VPNs, IPS/IDS, and other security solutions.
• Hands-on LAN/WAN troubleshooting experience using network protocol analyzers and traffic generators such as the sniffer or similar product.
• Working knowledge of Linux with the ability to configure, build, and maintain applications servers, and FTP servers, and web servers.
• Experience with routing protocols such as BGP, OSPF, and RIP.
• Experience using a CLI for device configurations as well as SNMP based network management system.
• Must possess strong communication, interpersonal and leadership skills and have demonstrated a history of high-level achievement in cross-functional organizations.

Education:

• BSEE/BSCS or equivalent technical industry experience.

Interested candidates should send resume (please note which shift you are applying for) to jobs@crossbeam.com.

Will be responsible for providing direct post-sales engineering support for operational networks and computer systems security applications to Crossbeam’s global customer base. More specifically, responsibilities as a Senior Technical Support Engineer – North America (2^nd Shift) will include: developing, documenting and deploying engineering solutions for customers’ technical issues with operational network and computer system security applications; supporting product implementation and installation in customers’ operational networks and in customer trials, including assisting customers and other support team members to troubleshoot and analyze problems to ensure customer success; consulting with Engineering, Software Quality Assurance and Sales Teams regarding technical issues and solutions to ensure that technical and performance issues are being tracked, prioritized, resolved, and incorporated into the product release cycle; escalating critical customer situations to the appropriate level of management and engineering expertise; reproducing and replicating customers’ issues in testing lab using various networking equipment to emulate customers’ environments; analyzing and developing standards for Crossbeam’s security applications performance testing, problem tracking system and technical support knowledge base, and creating and revising knowledge-based technical support articles regarding issues and solutions; preparing and providing customized product training to customers regarding Crossbeam’s products; traveling to customer sites in North America for on-site engineering support, product training and consulting (up to 20% of time); and providing technical customer support during 2^nd shift hours (5:00 pm – 2:00 am).

Must have:
MS in Electrical Engineering, Computer Science or Computer Information Systems or a related field, plus three (3) years experience in the computer network or network security industry as a Technical or Customer Support Engineer, Systems or Network Engineer, or Test Engineer; or BS in Electrical Engineering, Computer Science or Computer Information Systems or a related field, plus at least five (5) years of progressive post-baccalaureate experience in the computer network or network security industry as a Technical or Customer Support Engineer, Systems or Network Engineer, or Test Engineer.

Must also have:
Ability to debug hardware, software and network problems, including network performance and interoperability issues; experience with infrastructure setups and configuration of hardware and network equipment in training lab environment for testing purposes and to reproduce customers’ issues; experience using a CLI for device configuration and SNMP-based network management system; experience with the following internet protocols: TCP/IP, UDP, DNS, SMTP, HTTP and ARP; experience with the following routing protocols: BGP, OSPF, and RIP; experience with LAN/WAN troubleshooting using network protocol analyzers and traffic generators; working knowledge of Linux; and strong customer-relations skills and communication skills.

Full-time; 2^nd shift hours (5:00 pm – 2:00 am); domestic travel required (up to 20%). Position is located at 80 Central St., Boxborough, MA. Please email resumes to jobs@crossbeam.com; no phone calls please. Job code CRBM4.

In this leadership position, the CASP Manager will be responsible for managing, growing and improving the Crossbeam Service Partner relationships for all CASP Programs and Services (CASP-Support, CASP-ProServ, and CASP-ATP) to ensure highest level of support and services to our customers via the entire eco-system worldwide. As a senior member of the Technical Services staff this individual will be expected to have a thorough understanding of the criteria required for a potential company to become a high quality CASP Partner for Crossbeam. The CASP Manager will be the conduit between Crossbeam and the CASP partner, ensuring seamless communication and joint effort toward satisfying the end-customer.

Travel: up to 50%

The role includes but not limited to:

• Qualify and Recruit new partners that provide strategic leverage to Crossbeam Client
• services and Business as a whole evaluate potential new CASP’s;
• On-going compliance and measurement of capabilities
• Managing and scheduling regular Business Reviews
• Identifying and implement plans for improving underperforming CASP’s
• Recommend new programs as well as enhancements to existing programs
• Ensure tools, systems, metrics, and templates are in place to run the program successfully.
• Create and maintain marketing collaterals
• Create and maintain CASP Portal and account qualifications in all systems
• Assist and own service renewals through CASP Partners
• This position reports to the Vice President of Global Technical Services.

Other responsibilities include:

• Take direction from Client Service management as to the requirements and priorities required.
• Propose strategic direction and execute tactical activities.
• Team with Sales and channel management as required or directed.
• Team with Channel management and Marketing to ensure CASP program literature is up to date and communicated for partners to understand.
• Ensure synergy and compliance with Sales and Service strategic direction and partner opportunities
• Benchmarking and competitive analysis to gain knowledge on improvement opportunities.
• Escalating critical issues/situations timely to the appropriate level of management for resolution.
• Champion formal reviews (QBRs) with partners.
• Establish appropriate processes, templates and metrics to ensure proper measurement, evaluation and status of program.
• Collaborate with IT and other organizations to ensure appropriate tools and systems are in place.
• Be expert at communicating Crossbeam CASP program, expectations, requirements and role of the partner.
• Manage the contract process for new partners (working with Legal and CS Management).

Experience:

• Strong understanding of a partner eco-system and experience to act/react to change.
• Experience with Crossbeam or similar products and services.
• Experience partnering with security applications vendors such as Check Point Firewall, Check Point VSX, Sourcefire, McAfee, Actiance, Imperva, and other ISV applications vendor that are either doing business with Crossbeam or part of the roadmap
• 10+ years experience in the network and security business with a broad based knowledge of the companies in the space.
• Strong written and verbal communication skills, with excellent presentation skills.
• Strong listening skills
• Excellent interpersonal skills
• Proven and demonstrated success in a similar role.

Education:

• Marketing or Business degree with Technical Background and strong industry experience.

Interested candidates should send resume to jobs@crossbeam.com.

Responsibilities for this position are split between delivering technical training and curriculum development.

The Senior Technical Trainer delivers Crossbeam technical training to end users, partners (channel, VAR), and internal Crossbeam employees, at customer locations in the Americas, EMEA, and APAC regions; in the Crossbeam Boxborough, MA classroom. Audiences have technical roles ranging from 1st level network & data security support to network architects responsible for designing advanced network security solutions.

Up to 50% travel is required.

The Senior Technical Trainer works with the Training team to develop updates for existing training content. Crossbeam Training content is delivered both in eLearning and instructor-led formats.

Education Requirements:
Bachelor’s degree in a technical field or equivalent experience

Qualifications:
To be considered, candidates must have the following qualifications:

• Strong understanding of IP networking up to layer 4
• Understanding of switching and routing protocols
• Exposure to Linux or UNIX
• Delivered networking-related technical training

The following qualifications are desirable:

• Experience with Firewall or IPS installation and troubleshooting
• Hands on experience using networking equipment
• Delivered or developed technical training for network security applications
• Experience in developing eLearning content (using Captivate, Articulate, etc.)
• Managing a certification program

Interested candidates should send resume to jobs@crossbeam.com.

We are looking for an experienced Manufacturing Test Engineer to become a member of our Operations Test Engineering team. The successful candidate will work closely with our contract manufacturers, manufacturing team members, hardware engineering, SQA engineering and Crossbeam Production and RMA personnel. The position will include, but is not limited to, the following responsibilities:

• Debug production and field return products to component level, supplying root cause analysis, trending & problem alerts through in-house or supplier provided repair data.
• Maintain and repair test equipment.
• Write and review manufacturing test procedures
• Write scripts to create, update, & maintain test programs
• Supply debug and test support to external manufacturing, distributors and repair sites.
• Provide feedback to Operations Management on test proficiency and manufacturing readiness of multiple test programs.
• Work closely with Engineering personnel to devise next level of testing methods
• Validate test implementations at domestic and international CM & Distributor sites.
• Support manufacturing test on day to day production issues at multiple manufacturing, repair, and/or distribution sites.
• Support Contract Manufacturers with ICT, ESS, Functional, and System Test requirements.

Candidates must demonstrate experience in the following areas:

• 5+ years of experience debugging to component level in an ISO manufacturing environment
• Minimum BSEE or equivalent experience required
• Minimum 5 years experience in production test engineering support.
• Linux, TCL, and other scripting experience essential.
• Strong, self motivated person with desire to learn and grow in a fast paced environment.
• Proficiency with MSWord and Excel.
• Must be a hands-on individual, who enjoys working in a production environment
• Exceptional problem solving and troubleshooting skills with both hardware and software
• Superb work ethic and team player; a ‘can-do’ and ‘will-do’ attitude is essential
• Ability to interact well with cross-functional teams.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and tasks in a dynamic work environment
• Assist with Production requirements as needed.
• Other duties as assigned by management

Interested candidates should send resume to jobs@crossbeam.com.

Will be responsible for the technical and functional support of Oracle environments, including troubleshooting and custom development, as well as business process analysis and improvements to support Crossbeam’s continued growth. Specifically, the responsibilities of a Senior System Programmer Analyst will include the following: providing functional and technical expertise to support Oracle E‑Business suite 11i production and development environments; assisting in the functional and technical implementation of Oracle and the upgrade of current modules; understanding available and previously-implemented functionality, and advising management on new solutions for enterprise business applications integrations and functionality activation; consulting with end-users to analyze and understand user needs, objectives, desired features, and input and output requirements; developing custom programming and integrations as required, including: writing, analyzing and revising programs using PL/SQL programming language; compiling and writing documentation based upon written programs; conducting trial test runs of programs and software applications; and preparing workflow diagrams for written programs; providing end-user instruction and support to resolve application issues; providing resolution to support issues and oversight for escalation procedures while retaining ownership of the issues; and managing Service Requests with Oracle Support; participating in the development of user documentation for new applications, developing training materials and providing training to new users, and guiding users in the implementation of business processes; participating in project reviews with management; and assisting in process improvement efforts.

Must have:

BS in Computer Engineering, Computer Science or a related field (foreign equivalency accepted), plus at least six (6) years of progressive post-baccalaureate experience as a programmer analyst, application consultant or similar role supporting an Oracle Database Environment. Must also have: experience supporting a complete Oracle E‑Business suite 11i production environment (including Purchase Orders, Accounts Payable, Accounts Receivable, General Ledger, Order Management, Work-in-Progress, Inventory, Bill of Materials, Pricing, Installed Base and Service Contract); solid understanding of Oracle E-Business suite 11i data model with TCA Architecture and Open Interface/APIs; experience with Oracle Forms, Reports, Discoverer, and PL/SQL; experience with ADI/Web ADI, XML/BI publisher, Workflow and Oracle APEX; and experience with programming languages for web service integrations, such as Unix Shell Scripting, REST and SOAP.

Full-time; position is located at 80 Central St., Boxborough, MA. Please email resumes to jobs@crossbeam.com; no phone calls please. Job code CRBM5

The primary function of this position is to provide analytical, project management, data management, and technical support to identify areas for improvement and make actionable recommendations for increasing operational efficiency. This position works with management and users to determine business requirements, provide administrative support and designs/implements solutions in Salesforce.com platform. This position reports to the Director of Information Systems.

Skills:

• Documents requirements and specifications for system implementation, enhancements, develops consensus for those enhancements.
• Works with sales, support, and marketing management to design and implement enhancements based upon business need.
• Manages data loads and data quality.
• Creates reports and dashboards for the management team.
• Defines and maintains user roles, security profiles, workflow rules, portal user permissions, and other system configuration options.
• Trains new and existing users on the application and new features.
• Stays abreast of CRM and Salesforce.com best practices.
• Conducts regular workflow analysis and application review sessions among both users and executives.
• Documents and communicates processes to users and management.
• Maintains security profiles and access rights for users as well as portal user permissions and sharing rules within the application.
• Manage and utilize premier support for sustaining and enhancement efforts.
• Maintain high levels of data integrity and manage and uphold consistent flow of data and business processes within Salesforce.com
• Ensure correct and reliable data is being shared properly between systems Salesforce.com and Oracle

The ideal candidate will possess the following:

• Salesforce.com ADM-301 and ADM-401 certifications
• 3+ years hands-on experience supporting Salesforce.com in an IT or sales operations role
• Strong analytical, strategic thinking and problem solving skills
• Data-oriented approach to iterative design and testing (can logically think through implementation of test designs, and draw conclusions from results)
• 2+ years project management experience
• Strong communication, presentation, and speaking skills. In particular, person must have the ability to communicate with both business and technical people effectively.
• Ability to create and modify page layouts
• Ability to create and modify custom objects
• Ability to create and modify portals
• Ability to create/troubleshoot/modify APEX code, S-Controls, and visual force pages
• Ability to create reports and dashboards
• Experience with Salesforce.com customer and/or partner portal is preferred
• Ability to create/troubleshoot/modify Crystal reports is preferred

Interested candidates should send resume to jobs@crossbeam.com.